Privacy Policy

Last updated: April 13, 2026

Metro West Lawn & Landscape ("Metro West," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly to us, including your name, phone number, email address, and service address when you become a customer or contact us for a quote.

2. How We Use Your Information

We use your information to provide lawn care and landscaping services, send appointment reminders, share seasonal service offers, and communicate other important account updates. We do not sell your personal information to third parties.

3. SMS / Text Message Communications

By providing your phone number and opting in, you may receive SMS text messages from Metro West Lawn & Landscape regarding your services, appointment reminders, seasonal promotions, and re-engagement offers. Message frequency varies. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors, affiliates, or service providers to support our services is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

To opt out of SMS messages at any time, reply STOP to any message. For help, reply HELP or contact us at (314) 961-1987. You can also email blake.jackson@metrowestlawn.com.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

5. Third-Party Services

We use Twilio to send SMS messages on our behalf; Twilio is a service provider that processes messages for delivery only and does not use your information for marketing. Twilio's privacy policy is available at twilio.com/legal/privacy. We use Service Autopilot for customer management.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the information below.

7. Contact Us

Metro West Lawn & Landscape
St. Louis, Missouri
Phone: (314) 961-1987
Email: blake.jackson@metrowestlawn.com
Website: www.metrowestlawn.com